Question 1:
Self-assessment tax paid but not reflecting in prefilled
details.
Resolution:
As per the normal process, it takes 3 to 4 days for different banks
to provide information to the department. Post that, it gets prefilled in the
Tax-returns/Pre-filled JSON. Taxpayer may opt to wait for required time-period
for auto reflecting details of the Taxes paid in ITR.
Alternatively, in such cases where taxpayer has already filled in
additional details over and above the pre-filled details, such payment details
can be entered manually after clicking on ‘Add Details’ link for Advance Tax
and Self- Assessment Tax Payment details under Schedule “Taxes Paid”.
Question 2:
How to pre-validate the bank
account and select a bank for refund.
Resolution:
Taxpayer needs
to add a bank account in which refund is required as per below steps:
Go to
Profile>> My Bank Account>> Add Bank Account>> Provide
correct bank details & validate.
The request will be sent to respective bank or NPCI for validation.
Once validation is successful, Taxpayer can nominate the bank account for
refund.
Note: While filing ITR, if user has a bank account with ‘Validation
in progress’ status, same can be nominated for refund and ITR can be filed
without waiting for confirmation. However, the refund,if any, will be credited
only after validation is done by the bank.
(To know more refer to: My Bank Account User Manual | Income Tax Department)
Question 3:
While trying to
file the ITR-7 claiming exemption under below sub-sections, I am not able to
find the relevant dropdown in ITR 7 utility. What should I do in this regard?
Section 10(20); Section 10(23AA); Section
10(23AAB); Section 10(23BB); Section 10(23BBA); Section 10(23BBC); Section
10(23BBE); Section 10(23BBG); Section 10(23BBH); Section 10(23C)(i); Section
10(23C)(ii); Section 10(23C)(iii); Section 10(23C)(iiia); Section 10(23C)(iiiaa);
Section 10(23C)(iiiaaa); Section 10(23C)(iiiaaaa); Section 10(25)(i); Section
10(25)(ii); Section 10(25)(iii); Section 10(25)(iv); Section 10(25)(v); Section
10(25A); Section 10(26AAB); Section 10(26B); Section 10(26BB); Section
10(26BBB); Section 10(44)
Resolution:
The persons claiming exemptions in any of the above-mentioned
sub-sections are not required to file ITR-7, They may use other ITR type as
appropriate to file the return.
Question 4:
How to e-verify through net
banking?
Resolution:
To e-verify through net banking, user needs to login to e-filing
account through net banking account, below are the steps:
·
Click on “Net Banking” link
under “Other ways to access your account” on “Login” page.
·
Select the Bank and login to
net banking website using your net banking credentials.
·
Locate the Income tax e-filing
tab at the bank website.
(Note: This
differs from bank to bank.)
·
Click on “Login to Income Tax
e-filing” link at the bank website.
·
You will be redirected straight
to the e-filing dashboard.
·
Click on “e-verify return” link
under e-file> Income-tax returns.
·
Click on “e-verify” button
against the return to be e-verified.
·
You will be navigated to “success” page and return will be
successfully verified (To know more refer to: How to e-Verify User Manual | Income Tax Department)
Question 5:
Difference between income as shown in AIS and 26AS?
Resolution:
Income reflected in AIS and 26AS are based on information received
from different sources and tax compliance made by different stakeholders. These
are made available to the Taxpayer for reference purpose. Taxpayer should check
his book of records and provide information in the return as per the
information available with him.
If there is variation between the TDS/TCS or tax payments as
provided in Form26AS and the TDS/TCS or tax payments provided in AIS, the
Taxpayer may rely on the TDS/Tax payment information provided in 26AS for the
purpose of filing of tax return and for computing Pre-paid Taxes.
Question 6:
How to register for legal heir/documents required?
Resolution:
Steps to
Register as legal heir:
Log in to the e-Filing Portal >> Authorized Partners >>
Register as Representative Assessee>> Let's get Started>> Create
New Request >>Choose the Category of assessee ‘Deceased (Legal heir)’
>>enter the required details >> Upload mandatory attachments and click
Continue.
Document to be Uploaded:
·
Copy of PAN of the deceased
·
Copy of legal heir proof as per
the norms (any of below)
-
The legal heir certificate
issued by a court of law.
-
The legal heir certificate
issued by the local revenue authorities.
-
The surviving family members
certificate issued by the local revenue authorities.
-
The registered will.
-
The family pension certificate
issued by the State/Central government
-
Letter issued by the banking or
financial institution in their letter head with seal and signature mentioning
the particulars of nominee or joint account holder to the account of the
deceased at the time of the demise.
·
Copy of death certificate
issued by Municipal Authority or Corporation or Registrar of Deaths
·
Copy of Order passed in the
name of the deceased, if applicable
·
Copy of Letter of Indemnity (optional)
“In case document is any Vernacular
language please provide Hindi / English translation of the document duly
notarized, along
with copy of the original document”
Question 7:
How to reset password without
efiling/Aadhar OTP?
Resolution:
To reset password without e-filing OTP (if registered mobile has
changed)/Aadhaar OTP (if Mobile is not linked to Aadhaar or if Aadhaar is not
linked to PAN), user can reset password using a valid DSC or can login in
directly through Internet Banking into E-filing account. The DSC should be
linked to the PAN of the Taxpayer and user can reset password even if DSC is
not registered on the portal.
(To know more refer
to: Reset Your Password User Manual | Income Tax Department)
In case all these options do not work or are not available, taxpayer
can send request to efilingwebmanager@incometax.gov.in by attaching
and sharing following details with the request email:
•
Scanned copy of PAN of the
Taxpayer; and
•
Scanned PDF copy of the
identity proof (such as passport /Voter Identity card/Driving License /Aadhaar
card / Bank passbook with Photo); and
•
Scanned PDF copy of Address proof
(such as passport
/Voter Identity card/Driving License /Aadhaar card / Bank passbook with Photo); and
•
Letter in writing, requesting
to reset the password by giving valid reasons
Note 1: Kindly attach the documents in ZIP (.zip) format only,
otherwise your request will not be processed. Note 2: All the documents to be
self-attested by the user.
Note 3: The request for password reset must originate from the email
id of the PAN holder as registered in the e- filing Profile or from the
existing mail of the Taxpayer.
Note 4: A minimum
of 1 working day may be required for processing such requests.
Once the documents are validated, the reset password link will be
shared through Email id from which request has been received.
Question 8:
How to claim some deductions like
80TTA when Tab is not visible?
Resolution:
In ITR 1 & 4, Deduction u/s 80TTA or other deductions can be
entered in Total deductions tab (click view all deductions) and in other ITRs
Deductions can be entered in Schedule VI-A under Part-B, Part-C & Part CA
and D.
Question 9:
How to file return through offline utility?
Resolution:
Complete details are provided in User Manual to help Taxpayers in
filing the Income-tax returns through offline Utility. Refer following link for
detailed instructions:
Offline Utility for ITRs User Manual | Income Tax
Department
Question 10:
How to opt/Change tax regimes?
Response:
In case,
Taxpayer is filing ITR-3 or ITR-4
Opting In:
(i) Taxpayer had already opted for New Tax Regime last year by filing
Form 10-IE or while filing ITR as applicable for A.Y. 2021-22 and wishes to
continue the same for A.Y. 2022-23 also. In such case, Taxpayer is NOT required
to file 10-IE Form again this year. Taxpayer can mention last year filed Form
10-IE Ack. No. and Date of filing for filing return in A.Y. 2022-23
(ii)
If Taxpayer is ‘Opting In’
115BAC Tax Regime for the first time in A.Y. 2022-23, then Taxpayer having
business income is required to file Form 10-IE and Ack. No. and Date of filing
needs to be mentioned by selecting ‘Opting in Now’ option in ITR-3/4.
Changing tax regime:
In case Taxpayer had already opted New Tax Regime last year and
filed Form 10-IE for A.Y. 2021-22 and Taxpayer wishes to opt out from the new
tax regime for A.Y. 2022-23, he is required to file Form 10-IE this year for
opting out of the New Regime and mention the filed Form 10-IE Ack. No. and Date
of filing in ITR-3/4.
(Please note in case Taxpayer is filing return in ITR-1 and 2 then
filing of Form 10-IE is not required for claiming 115BAC. Taxpayer can select
the applicable option within the ITR and file within due date.)
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